Last Updated: 22 Jan 2026
Welcome to Festbay (www.festbay.com).
These Terms & Conditions govern your access to and use of our educational services. Festbay is owned and operated by NexGen, founded by Ratan Singh.
By accessing, registering, or purchasing from Festbay, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website.
1. About Festbay
- Website Name: Festbay
- Company Name: NexGen
- Owner: Ratan Singh
- Nature of Business: Educational services
- Products Offered: Paid online courses in PDF format
- Service Areas: India and United States
2. User Eligibility
- You must be at least 13 years old to use our services.
- If you are under 18, you may use Festbay only with parental or guardian consent.
- By using this website, you confirm that the information you provide is accurate and complete.
3. User Account
- To access paid content, users must create an account.
- You are responsible for maintaining the confidentiality of your login credentials.
- Any activity performed through your account will be considered your responsibility.
Festbay reserves the right to suspend or terminate accounts found violating these Terms.
4. Courses & Content
- All courses are delivered in digital PDF format.
- Once access is granted, the content is for personal educational use only.
- Sharing, copying, reselling, or redistributing the content without permission is strictly prohibited.
5. Payments
- All payments on Festbay are processed securely through Razorpay.
- Festbay does not store sensitive payment information such as card details or UPI credentials.
- Prices are displayed clearly before purchase and may change without prior notice.
6. Refund & Cancellation Policy
Festbay offers refunds under the following conditions:
- Refund requests must be made within 14 days of purchase
- The request must be sent via email to our official support email
- Refunds are applicable only before course completion or full usage
- After course completion or extensive access, refunds will not be granted
Festbay reserves the right to review each refund request and take a final decision.
This refund policy complies with Razorpay guidelines.
7. Intellectual Property Rights
- All content on Festbay, including PDFs, text, graphics, logos, and course material, is the intellectual property of NexGen / Festbay.
- Unauthorized reproduction, distribution, or commercial use is strictly prohibited and may result in legal action.
8. Prohibited Activities
Users agree not to:
- Share or resell paid content
- Attempt to hack, misuse, or disrupt the website
- Use the content for illegal or commercial purposes
- Provide false information during registration or payment
Violation may lead to account termination without refund.
9. Third-Party Services
Festbay uses third-party services such as Razorpay for payment processing.
We are not responsible for issues arising directly from third-party platforms, but their respective terms and privacy policies apply.
10. Limitation of Liability
Festbay and NexGen shall not be liable for:
- Any indirect or incidental damages
- Loss of data, profit, or learning outcomes
- Technical issues beyond our control
All educational content is provided “as is” for learning purposes.
11. Termination of Access
We reserve the right to suspend or terminate user access:
- For violation of these Terms
- For misuse of content
- For fraudulent or abusive behavior
12. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India, without regard to conflict of law principles.
13. Changes to Terms
Festbay reserves the right to modify these Terms & Conditions at any time.
Updated versions will be posted on this page with a revised date.
14. Contact Information
For any questions, support, or refund requests, contact us:
Website: https://www.festbay.com
Company: NexGen
Owner: Ratan Singh
Email: nexgenservices8@gmail.com